Privacy Policy

At Ziya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website, create an account, place an order, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

  • INFORMATION WE COLLECT

    We may collect and store the following information:
    Personal Information
    * Full Name
    * Email Address
    * Mobile Number
    * Billing Address
    * Shipping Address
    Transaction Information
    * Order details and purchase history
    * Payment transaction references
    * Product preferences and customer service interactions
    Technical Information
    * IP Address
    * Browser Type
    * Device Information
    * Operating System
    * Referral Source
    * Website usage data
    * Cookies and analytics information

  • ACCOUNT INFORMATION

    You may create an account on our website to enjoy a faster checkout experience and access order information.
    When registering, you may be required to provide:
    * Name
    * Email Address
    * Mobile Number
    * Password
    Your account credentials are your responsibility, and you should keep them secure at all times.
    We do not sell or rent your personal information to third parties.

  • DELIVERY INFORMATION

    To process and deliver your orders, we require:
    * Full Name
    * Delivery Address
    * Contact Number
    * Email Address
    This information may be shared with our logistics, courier, and fulfillment partners solely for processing and delivering your orders.

  • PAYMENT INFORMATION

    For online payments, transactions are processed through secure third-party payment gateways.
    Ziya does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.
    Payment information is processed through industry-standard, encrypted and secure payment infrastructure provided by authorized payment service providers.

  • HOW WE USE YOUR INFORMATION

    We may use your information to:
    * Process and fulfill orders
    * Deliver products and services
    * Communicate order updates
    * Provide customer support
    * Improve website performance and user experience
    * Detect and prevent fraud
    * Comply with legal obligations
    * Send promotional offers, product launches, and marketing communications (where permitted by applicable law)
    You may opt out of marketing communications at any time.

  • DISCLOSURE OF INFORMATION

    We value your privacy and do not sell your personal information.
    However, we may share information with:
    Service Providers
    Third-party vendors assisting us with:
    * Payment processing
    * Order fulfillment
    * Shipping and logistics
    * Website hosting
    * Marketing and analytics services
    Legal Authorities
    Where required by law, regulation, court order, governmental request, or to protect our legal rights, we may disclose relevant information to appropriate authorities.
    Business Transfers
    In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of such transaction.

  • COOKIES

    Our website uses cookies and similar technologies to enhance your browsing experience.
    Cookies help us:
    * Remember user preferences
    * Maintain login sessions
    * Improve website performance
    * Analyze visitor behavior
    * Personalize content and promotions
    Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functionalities.

  • DATA SECURITY

    We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.
    Security measures may include:
    * SSL (Secure Socket Layer) encryption
    * Secure payment gateway integrations
    * Restricted access to customer information
    * Regular monitoring and security practices
    While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  • THIRD-PARTY LINKS

    Our website may contain links to third-party websites, social media platforms, or external services.
    We are not responsible for the privacy practices, policies, or content of such third-party websites. Users are encouraged to review their respective privacy policies before sharing personal information.

  • DATA RETENTION

    We retain customer information only for as long as necessary to:
    * Provide our services
    * Fulfill legal obligations
    * Resolve disputes
    * Enforce our agreements and policies

  • YOUR RIGHTS

    Subject to applicable laws, you may request:
    * Access to your personal information
    * Correction of inaccurate information
    * Deletion of information where legally permissible
    * Withdrawal of consent for marketing communications
    To make such requests, please contact us using the details provided below.

  • CHANGES TO THIS PRIVACY POLICY

    We reserve the right to update, amend, or modify this Privacy Policy at any time.
    Any changes will be posted on this page and will become effective immediately upon publication. We encourage users to review this page periodically.

  • CONTACT US

    If you have any questions regarding this Privacy Policy, wish to access or update your information, or would like to raise a privacy-related concern, please contact us:
    Ziya
    Email: yuvrajsingh.190209@gmail.com
    Website: ziyajewels.co.in

    Last Updated: [01/06/2026]